To unschedule a Single Email Campaign, select Unschedule & Return to Draft in the Settings tab of your email. We strongly recommend canceling a Single Email Campaigns at least one hour in advance of the scheduled send time, unless your Single Email Campaign is scheduled to send in a person’s local timezone.
Drip starts prepping Single Email Campaigns scheduled to send in a person’s local timezone 24 hours in advance of all timezones, so if your Single Email Campaign is scheduled to send in a person’s local timezone, unschedule your Single Email Campaign a full 24 hours before the scheduled send time.
If you don’t see the option to Unschedule & Return to Draft we’ve already started prepping the Single Email Campaign to send, and it’s too late to unschedule it. We cannot cancel Single Email Campaigns that are prepping to send.