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Tips for people management

Export Data from Drip

Learn how to export data from your Drip account. All data is exported as a CSV file and will be emailed to the email address we have under your account settings.

Export People List 

To export a CSV file of people in your account: 

  1. Go to People > Active

  2. Use the filter to create the segment you’d like to export, or leave the filter blank to export your entire list 

  3. Click Actions > Export to CSV 

  4. Click Okay 

An email with a link to the CSV file will be sent to the email address that you're logged in as, which is listed under Settings > User Settings. 

What’s Included in a People Export?

The following data is included when you export a CSV file of people from Drip: 

  • email address 

  • id: Drip generated person id 

  • status: active or unsubscribed 

  • created_at: the timestamp of when the person was created in Drip 

  • confirmed_at: the timestamp of when a person confirmed their subscription in Drip

  • tags 

  • email series campaign names 

  • referrer 

  • landing_url 

  • ip_address 

  • lead_score 

  • lifetime_value 

  • user_id 

  • custom fields 

The same data is included in all people CSV file exports. 

Export Account 

To export account wide-data: 

  1. Go to Settings > Account > Export Account 

  2. Click Export Account > Okay 

An email with a link to the CSV file will be sent to the email address that you're logged in as, which is listed under Settings > User Settings. 

What’s Included in an Account Export? 

The following information is included in an Account Export:

Emails created with the visual email builder and events are not exportable from Drip. 

Export Analytics 

Under the Analytics tab, you can export data to a CSV file of the following reports:

  • New People

  • Unsubscribes

  • Email Metrics

  • Clicks

  • Events

To run an Email Metrics report on a specific campaign and export that list of people to a CSV file: 

  1. Go to Analytics > Email Metrics

  2. Select Single Email Campaign, Email Series, or Workflow email types

  3. Select a specific email

  4. Choose the date range to run the report for and click Apply 

  5. Click Export to CSV

An email with a link to the CSV file will be sent to the email address that you're logged in as, which is listed under Settings > User Settings. 

To run a bulk download of email metrics to CSV file: 

  1. Go to Analytics > Email Metrics

  2. Use the Filter by options to narrow down the Start and End Date, Email Type, Specific Email, or Group

  3. Click Export CSV

Analytics filters and Export as CSV button

An email with a link to the CSV file will be sent to the email address that you're logged in as, which is listed under Settings > User Settings. 

What’s Included in a Bulk Download of Email Metrics? 

  • email_type

  • id 

  • subject 

  • delivery count 

  • open count 

  • open rate 

  • click count 

  • click rate 

  • unsubscribe count 

  • unsubscribe rate 

  • reply count 

  • reply rate 

  • name

  • send at 

  • sending timezone

Email addresses are not included in a bulk download of email metrics. A People CSV file is included when you export a CSV file of any other analytics report.