In this article, we will go over the data that’s sent to Drip from WooCommerce. If you’re a developer, and you’re looking for more technical details for each event, refer to our API docs.
Synced Customer Data
The following data is synced from WooCommerce (when available) and added to a person’s Profile in Drip.
- First name
- Last name
- Address 1
- Address 2
- City
- State
- Zipcode
- Phone
- Country
Customer Events
The following events are recorded on someone’s activity timeline when a customer is created, updated, or deleted in WooCommerce.
- Customer created
- Customer updated
- Customer deleted
Cart Events
This event fires when a customer adds or removes an item from their shopping cart in WooCommerce.
- Updated a cart
Key Data
These fields are included in the event properties for cart events:
- Grand total
- Total discounts
- Total taxes
- Total fees
- Total shipping
- Currency
- Cart ID
- Provider
- Email address
- Action
- Cart URL
- Items:
- Product ID
- Product variant ID
- SKU
- Name
- Price
- Taxes
- Total
- Quantity
- Product URL
- Image URL
- Categories
- Occurred at
Order Events
These events are sent to Drip from WooCommerce when an order is created, paid, updated, canceled, or refunded.
- Placed an order
- Paid an order
- Updated an order
- Canceled an order
- Refunded an order
We recommend canceling orders in WooCommerce vs deleting them to make sure the correct order status is reflected in Drip. When you delete an order from WooCommerce it will disappear from WooCommerce, but stay in the same state in Drip. When you cancel an order, it will be marked as canceled in Drip.
Key Data
The following data is included in the event properties for order events:
- Provider
- Email address
- Action
- Order ID
- Public order ID
- Grand total
- Total discounts
- Total taxes
- Total fees
- Total shipping
- Currency
- Order URL
- Items:
- First name
- Last name
- Company
- Address 1
- Address 2
- City
- State
- Postal code
- Country
- Phone
- Shipping address
- Occurred at
- Product ID
- Product variant ID
- SKU
- Product name
- Price
- Quantity
- Taxes
- Total
- Product URL
- Image URL
- Categories
- Billing address:
- First name
- Last name
- Company
- Address 1
- Address 2
- City
- State
- Postal code
- Country
- Phone
- Shipping address
- Occurred at
Product Events
Product created, Product updated, and Product deleted aren’t associated with an individual person, and won’t show up on any activity timelines. They are recorded internally to keep the product catalog up-to-date.
- Product created
- Product updated
- Product deleted
Viewed a product fires when an identified person views a product page in your store.
- Viewed a product