User Settings
Your User Settings give you access to update your individual login credentials, change your password, set your time zone, and find your API token.
To set up your user settings:
Go to Settings > User Settings
Set your preferred Email Address
Update your Password (or leave blank to use your current password). You can change your password here at any time
Insert your Full Name
Choose your Time Zone. This will have an impact on your account and is important to set up correctly
Choose your preferred Date Format
- Add a Mobile Phone Number if you use SMS for testing
Click Save
SMS is currently unavailable to new users. To be notified when it's available, please reach out to our support team.
Set up Custom Sending Domain
As of February 1st, 2024, Gmail and Yahoo require bulk senders to authenticate their domain for sending. To comply with Gmail and Yahoo’s sending practices, we require all customers to create and validate a custom sending domain and associate it with a compliant DMARC policy.
Navigate to Settings > Email Setup > Sending Domain to set up your Custom Sending Domains. Check out Add a DMARC Record to your Domain for more information regarding setting up a DMARC policy.
Basic Email Settings
Your Basic Email Settings control the Identity Settings of the emails you send from Drip. To comply with CAN-SPAM regulations, be sure to include accurate and truthful information for these settings.
To set up your Basic Email Settings:
Go to Settings > Email Setup > Basic Email Settings
- Click Open to the right of Basic Email Settings
Add your Default "From" Name
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Add your Default "From" Email
Please note: You will need to verify all "From" email addresses before using them for your Campaigns.
Enter your Default Postal Address
Enter in your default footer text
Click Save
General Info Settings
Your General Info Settings give you access to update the information that pertains to your account. The information in these settings can only be managed by account owners.
To set up your General Info Settings:
Go to Settings > Account
Enter your Account Name
Enter your Domain Name
Enter your Email Address
Enter your Phone Number
Select your Default Currency Symbol
Choose your Industry (optional)
Choose your Industry Subcategory (optional)
Access your Account ID
Click Save Settings
Your JavaScript Snippet
To find your JavaScript Snippet:
Go to Settings > Account > Site Setup
Click Open to the right of Site Setup
Add Members to Your Account
Your Members settings allow account owners and admins to send invites to allow others to have access to their Drip account. To add members to your Drip account:
Go to Settings > Account > Members
- Click Open to the right of Members
Enter the email address of the user you’d like to add to your account
Select their role (Admin or Contributor)
Click Send Invitation
It’s best to create a separate login for each individual who needs access to the account. Creating unique Member logins enables control over permissions, improved activity tracking, and allows each user to set up Multi-Factor Authentication independently for better security practice.
Add Additional Accounts
To help you keep things organized, Drip allows you to create additional accounts under a single Drip subscription. This option allows you to have one subscription with more than one business and different domains.
You are not charged to create an additional Drip account under an existing subscription. Instead, you are charged for the total number of people in all the accounts you own.
To create an additional subaccount > click on your Account Name in the top right corner > click + Create New Account and enter the additional account details.
If you'd like to remove a subaccount in the future, simply navigate to Account > Delete Your Account.
Only Subscription owners can create new accounts and delete existing ones.