Use this workflow to understand which of your customers make purchases using coupons and discounts, so you can serve them offers tailored for price-sensitivity.
Install the workflow
To install this workflow in your account, simply click the “Install this workflow” button.
This workflow will help you to identify and segment customers that consistently purchase your products using your discount codes.
To get the most out of this workflow, you should store your customer discount codes in a custom field:
If you examine the workflow trigger, you’ll notice that it will only get triggered if their discount code custom field is set.
If that is true, the customer will enter the workflow and a custom field called, “discounts_used” will increment by 1 each time.
Then, if the customer has made purchases from you using discount codes at least 3 different times, they will get tagged accordingly and exit the workflow. Now, you will be able to search your customer database with this tag:
CUSTOMER: Thrifty VIP