Drip makes it easy to import your subscriber list CSV files. Keep exploring this article to learn the ins and outs of importing your list.
Note: Imports may be subject to approval before your import is finalized. We recommend importing your list at least 24 hours ahead of when you need to send an email.
In this article:
- Watch a help video
- Preparing your CSV for import
- Uploading your CSV file
- Actions you can perform upon import
- Frequently Asked Questions
Create a CSV containing a column with the heading “email.” This is the minimum required to import subscribers, but you can also include these special column names:
name time_zone ip_address tags lifetime_value (in cents)
Any other columns you include will be created as custom fields for the subscriber.
Tags column: you can add multiple, comma separated tags per cell in the tags column.
Note: If you'll be including a tags column with your CSV upload, it's imperative that you label it as "tags" in all lowercase, as any other variants such as "Tags", for example, will be treated as a custom field.
Custom field limitations: custom field identifiers can only contain letters, numbers, or underscores. Keep in mind that multiple word names, like, first name, must contain an underscore between words.
If you include a “time_zone” column, its values should be in Olson format (also known as “tz database”), for example: America/Los_Angeles.
You'll upload your CSV under Subscribers > Imports/Bulk Ops > click New Bulk Operation.
Select "Upload a CSV" and click Next Step.
Once you upload your CSV, you’ll see a preview of the first few rows. You can click the x icon next to the column headers if you wish to ignore a column during the import. Also, you'll want to make sure to check off the "Treat the first row in your file as headers" setting if you'd like to use the first row of your CSV file as its column headers.
You’ll also notice that you can use the column header drop-downs to match each column with a custom field that already exists in your account.
Here is a subscriber record for a successfully added subscriber:
Apply a tag: Apply a given tag to the subscriber.
Subscribe to a campaign: Add the subscriber to a particular campaign.
Move from one campaign to another: Move the subscriber from one campaign to another.
Remove from a campaign: Remove the subscriber from a particular campaign.
Restart a campaign: Restart the subscriber from the beginning of a particular campaign.
Remove a tag: Remove a given tag from the subscriber.
Send a one-off email: Send a special email to the subscriber.
Set a custom field: Set a custom field for the subscriber.
Record an event: Record a custom event for the subscriber.
Record a conversion: Record a goal conversion for the subscriber.
Delete the subscriber: Delete the subscriber (and all their data) from your account.
Send the subscriber to another application: Send the subscriber to another service via an outbound integration
Flag the subscriber as a prospect: If lead scoring is enabled, begin lead scoring for this subscriber.
Will Drip upload duplicate email addresses?
No, Drip will not upload duplicate email addresses. Drip will update any updated or additional information, however.
Drip reviews each import to maintain high deliverability. We require that each subscriber you import has opted in. Drip does not currently support purchased lists, as per our Terms of Service.