DKIM and SPF protocols allow email service providers (ESPs) like Google, Yahoo, and Microsoft, to filter incoming messages for spam or spoofed email addresses. These protocols verify the source of the incoming message, and if passed, will end up in the recipient's inbox.
Drip has retained an over 99% deliverability rate and you'll be able to send your emails with the confidence that they will find your recipients' inboxes. Although we do not require that any additional SPF or DKIM settings be configured on your end to start sending with Drip, we do understand the importance of offering the option for users to set up their own custom sending domain. In the upcoming steps, we'll guide you through the steps to set up your own custom sending domain.
In this article:
Step 1: Configure your custom sending domain
In your Drip account, go to Settings > Email Setup > Sending Domain
Click on the “Change Sending Domain” button.
If you already have your default “from email” set up under Settings > Email Setup > Basic Email Settings, and it has the same extension as your domain, Drip will automatically select the “Send emails from my domain, yourdomain.com” option:
Or, if you would like to set up another domain that you own, select the second option to “Send emails from another domain I own”:
Once you have made your selection, click the Next button.
Step 2: Verify Domain
This step will prompt you to verify your domain by setting up CNAME records in your domain’s DNS settings:
Depending on the hosting provider you are using, adding these records will vary. We have added a few of the most commonly used hosting providers, along with links to where you can find those instructions in regards to configuring DNS settings.
Here is Drip's SPF record if you need it for your hosting provider's DNS settings:
v=spf1 include:sendgrid.net include:m.dripemail2.com ~all
At this stage, Drip is searching your DNS settings to ensure that your CNAME records have been properly installed. Until verified, you will see warnings like, Not Found, in the screenshot above.
When you have all of your CNAME records installed in your host’s DNS settings, click I’ve added these records.
Be aware that these changes might not resolve immediately (and can vary depending on your hosting provider). Once Drip has verified that your CNAME records have been installed properly, the warnings will go away and you will see that those records have been found by Drip.
You might see that your CNAME records haven’t all been “found” at the same time. Keep in mind that depending on your hosting provider, your DNS settings can take up to 24 hours to take effect. You can click the Check again button to periodically check for DNS changes.
You will know that the domain has been verified when you see that your settings have been Verified:
Once all the records are found, emails you send from that point forward will get signed with your custom sending domain.
To remove your domain, simply click the trash can icon and confirm the function.
What are CNAME records?
CNAME records are alias domains that get redirected to another domain, known as the A record. For example, if you wanted to redirect any server requests coming from “support.example.com” to be redirected to “docs.example.com”, you would set up “support.example.com” as the CNAME record.
CNAME records are especially helpful if you need to change a domain’s IP address. Since CNAME records are directly associated with the A record, they will automatically get redirected to the domain’s new IP address.
Here is documentation for these popular web hosting providers:
- Amazon Web Services
Important: You will need to “gray-cloud” the subdomains we provide to you during setup since they will not be handling web traffic.
- Google Domain